Delete your data
Taquillita does not require an account or email address. Tickets start on your phone. Team mode is on by default and can be turned off.
1. Data on your phone
To permanently delete all local tickets, folios, ticket checks, settings and the password, open Android Settings → Apps → Taquillita → Storage → Clear data / Clear storage, or uninstall the app. Unsynced information cannot be recovered. Review what you need to keep before continuing.
2. Team mode data
While Team mode is on, it syncs a pseudonymous copy of tickets: secret folio, consecutive number, zone, digital or printed medium, party size, dates, status, and identifiers of the phones that created and checked them. Phone aliases also sync; use role names such as “Box office” or “Door 2” rather than personal information. The app does not ask for attendee, customer or event names.
- Automatic deletion: a room inactive for 90 days is deleted from the server; local data on phones is unaffected.
- Stop syncing: turn Team mode off or leave the room. This does not immediately delete the existing server copy.
- Earlier deletion: email oscar@mercax.com with the event identifier. Do not send attendee data or ticket secret codes. Ask the developer if you need help identifying the room.
3. Older versions' statistics signal
The separate signal sent by versions 1.0.33–1.0.37 has been withdrawn. Since September 24, 2026 the server discards new requests, and version 1.0.38 removed the request. On an older version, turn off Anonymous statistics in Settings to stop attempts and request deletion of the old record; if offline it expires after 90 days of inactivity.